Privacy Policy

Last updated: November 2026

1. About this policy

U.R Football Pty Ltd (“URF”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and share personal information about players and their families when you visit our website, send an enquiry, register or train with us. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

2. What we collect

Depending on how you deal with us, we may collect:

• Parent or guardian details – name, mobile number, email address and suburb.
• Player details – name, age or date of birth, current club and playing level, and the programs, days and times you are interested in.
• Health and safety information – medical conditions, injuries, allergies, medications and emergency contacts that you give us when registering.
• Photos and videos taken during sessions (see section 6).
• Booking and payment records – which sessions or terms you have booked and paid for. We do not keep full card details.
• Messages you send us through our forms, by phone, text, email or social media.
• Website usage information – such as pages visited and device type, collected through our website platform’s statistics tools and cookies.

3. How we collect it

We collect most information directly from you – through our enquiry and player registration forms, by phone or text, by email, through Instagram or in person. If a school books a School Program, we may receive student details from the school.

4. How we use it

We use your information to:

• reply to your enquiry and send you times, availability and pricing
• organise, run and coach sessions, including tracking your player’s progress
• keep players safe, including responding to injuries or emergencies
• manage bookings, payments and term enrolments
• let you know about schedule changes, new programs or holiday clinics (you can opt out of marketing messages at any time)
• improve our programs and website
• meet our legal and insurance obligations

5. Who we share it with

We never sell or rent your information. We only share it when needed, with:

• URF coaches who run your player’s sessions
• service providers that help us run the business, such as our website host, form and email tools, and booking or payment providers
• the school, for School Programs
• emergency services or medical professionals if a player needs help
• our insurer or professional advisers, or where the law requires it

Some of our online service providers, such as our website host, may store information on servers outside Australia, including in the United States. We use reputable providers that protect information with industry-standard security.

6. Photos and videos

With your consent (for example, on the player registration form), we may take photos and videos at sessions for coaching feedback and to share on our website and social media. We will not publish a player’s full name with their image without your permission. You can withdraw consent at any time – we will stop using new images of your player and remove existing posts where we reasonably can.

7. Children’s information

Most of our players are under 18. We collect children’s information from their parent or guardian, and ask parents or guardians to complete registration on their behalf. We only collect what we need to coach and keep players safe.

8. Keeping it secure

We store information in password-protected accounts and devices, and only people who need it can access it. We keep information only for as long as we need it for the purposes above or as required by law (for example, insurance or tax records), then delete or de-identify it.

9. Accessing or correcting your information

You can ask to see the personal information we hold about you or your player, or ask us to correct or delete it. Just contact us and we will respond within a reasonable time, usually within 30 days.

10. Cookies

Our website uses cookies and similar tools to make the site work and to understand how visitors use it. You can block or delete cookies in your browser settings. The site will still work, though some features may not.

11. Complaints

If you have a concern about how we have handled your information, please contact us first and we will do our best to fix it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Contact us

Call or text Blake on 0422 195 725 or get in touch.